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For Hospitality Professionals & Students

You’ve Earned Your Place. Now Claim It.

Career strategy, coaching & tools built for hospitality professionals — from your first application to the position you actually deserve.

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The Philosophy

“An impressive résumé with the wrong positioning is not a talent problem — it is a strategy problem. We don’t just write CVs. We rebuild your entire career architecture.”

— Career Strategy Lab · TKCT

CV Audit — Mispositioned Profile

⚠ Repositioning Required

The Problem

Why Good People Get Stuck

You’re not missing experience. You’re missing the one thing the decision-maker on the other side is actually looking for.

The market doesn’t reward the most qualified — it rewards those seen the right way, at the right moment. That’s a strategy problem. And strategy can be fixed.

The Journey

One Path. Four Steps.

Start wherever you are. Each step is designed to deliver immediate value — and lead naturally to the next.

01
Free
The Spark Test
No cost

15 questions. Your hospitality career archetype. Know exactly where you stand and what to do next.

02
Starter
The Playbook
299,000 VND

The complete operational toolkit built from real 4–5 star operations. Includes a free Director’s Cut session.

03
Audit
Director’s Cut
Free with Playbook · 199,000 VND standalone

One honest 15-minute conversation. Your personalised gap analysis and three priority actions.

04
Coaching
The Lab Program
From 3,000,000 VND

Six sessions. One outcome. The tools, strategy, and network to reach the next level.

Programs & Services

Choose Where to Begin

Step 01 · Free

The Spark Test

Free / no cost

  • Career archetype result & full written analysis
  • Free training module — “The 3 Doors of a Hospitality Career”
  • 30% discount on The Hospitality Manager’s Playbook
  • Recommended next step based on your profile
Take the Test — Free →

Step 02 · Starter

The Hospitality Manager’s Playbook

299,000 VND · one-time

  • Complete SOP library — F&B, Front Office, Housekeeping
  • Forms, checklists & management frameworks from real 4–5 star operations
  • One free bundle from The Lab Library (your choice)
  • Includes: Free Director’s Cut session (valued at 199,000 VND)
Get the Playbook →

Step 03 · Audit

Director’s Cut

199,000 VND standalone · Free with Playbook

  • CV review & positioning analysis
  • 15-minute 1-on-1 — goals, target roles, and career gaps
  • Director’s Cut Report: gap analysis + 3 priority actions
  • One free Lab Library bundle (standalone booking only)
  • 100% credited toward The Lab Program if you enrol
Book a Session →

The Process

3-Phase Methodology

01

Assess

Find the real gaps

A full audit of where you stand — skills, positioning, CV, and how the market currently sees you.

02

Build

Construct the playbook

Rebuild your career narrative, rewrite your CV, sharpen your professional story, and fill the gaps that matter most for your target role.

03

Execute

Deploy with precision

Apply strategically, negotiate with confidence, and activate the TKCT industry network where it can genuinely move the needle.

The Network

We Work With the People Who Make the Decisions.

TKCT advises and operates alongside some of the most recognised hospitality brands in Vietnam. Our coaching is informed by the people currently hiring, promoting, and building teams at these properties — not theory.

Accor
Melia
Wyndham Hotels & Resorts
Altara Hospitality Group
Best Western
Sheraton Hotels & Resorts

The Methodology

Not Generic. Not Theoretical.

01

Industry-specific, not one-size-fits-all

Every framework is built around how luxury hospitality and F&B actually operates — not adapted from generic career coaching models.

02

Outcome-led, not process-led

You don’t pay for sessions. You pay for results — a stronger CV, a clearer direction, a concrete next move. Every session produces a tangible deliverable.

03

Your coach has done this work

The person guiding you has operational experience inside the industry. The insight shared isn’t borrowed from a textbook — it’s lived.

Self-Paced Learning

The Lab Library

Curated course bundles for hospitality professionals who want to grow on their own schedule. Included free with The Lab Program — or available individually.

01
⚙️
Operations Excellence
  • Hospitality Operations Management
  • SOP Design & Implementation
  • Department Efficiency & KPIs
  • Shift Management Fundamentals
From 150,000 VND
02
🏊
F&B Service Mastery
  • Fine Dining Service Standards
  • Upselling Techniques for F&B
  • Complaint Handling in Service
  • Beverage Knowledge Essentials
From 150,000 VND
03
👥
Leadership Foundations
  • Leading & Managing Teams
  • Coaching Skills for Supervisors
  • Performance Conversations
  • Conflict Resolution at Work
From 150,000 VND
04
Guest Experience Design
  • Luxury Service Standards
  • Personalisation & Guest Profiles
  • Service Recovery & WOW Moments
  • Reading & Responding to Guests
From 150,000 VND
05
🎯
Career Accelerator
  • Workplace Communication Skills
  • Promotion Readiness Assessment
  • Personal Branding in Hospitality
  • Networking That Actually Works
From 150,000 VND

All bundles included free with The Lab Program  ·  Playbook buyers receive one bundle of their choice  ·  Contact for bundle access →

Results

What Happens After.

Names withheld by request · Results are real

“Hiring managers kept seeing me as a front desk person, not a sales candidate — even after I made the move. TKCT helped me reframe three years of guest interactions as commercial experience. That reframing landed me the interview.”

Sr. Front Desk → Sales Executive → Senior Sales Manager

Cross-department transition · FO to Sales · 5-year track

Director’s Cut + Lab Program

“Moving from IHG in Da Nang to Melia in Vung Tau wasn’t just a geographic move — it was a brand jump that needed a completely different positioning. The strategy we built treated it as a strength, not a gap. Two promotions followed.”

IHG Captain → Asst. Outlet Manager → Outlets Manager, MHI South

F&B leadership track · Da Nang → Vung Tau → Southern Region

Lab Program — Standard

“Most people told me to stay in hotels. TKCT looked at my Captain experience at MHI and saw exactly how it transferred to a food service management role. I wouldn’t have framed it that way on my own — or had the confidence to pitch it.”

MHI Staff → Captain → Asst. Manager, F&B Services

Hanoi → Southern Vietnam · Hotel to F&B Services sector

Director’s Cut + Lab Program

Begin Here

Every Career Has a Next Level.

Start with the free Spark Test — 15 questions that will tell you more about your career than three years of guessing.

Take the Test — Free →

Or book a Director’s Cut session — 199,000 VND →